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About Us Rotarycuttershop.co.uk is a division of The Cotton Patch delivering high quality rotary cutting equipment to the United Kingdom.
The Cotton Patch is a UK company specializing in patchwork and quilting products. If you have any suggestions or comments please email us at mailorder@rotarycuttershop.co.uk
Our Contact details:
The Cotton Patch
1285 Stratford Road, Hall Green, Birmingham. B28 9AJ. United Kingdom.
Phone: 0121 702 2840 Fax: 0121 778 5924 Email: mailorder@cottonpatch.co.uk
International Customers Phone: +44 121 702 2840 Fax: +44 121 778 5924
VAT Registration Number: 558 8781 74
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Making A Purchase Just browse our Catalogue and click on any items that you wish to buy to put them into the shopping basket. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
When we have received your order we will send you an email acknowledging receipt. Cotton Patch Club offers and discounts are not valid on rotarycuttershop.co.uk orders.
We accept the following credit cards - VISA, Mastercard and Maestro. We cannot accept Amex, Delta, Solo or Electron. If you are shopping from anywhere other than the UK your credit card company should convert the transaction to your own currency at the prevailing rate at the time of the transaction.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped unless they are under £10 in value and due into stock within 28 days.
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Shipping And Handling Postage and packing charges apply to all items purchased using the electronic shopping basket facility.
Postage and packing charges within the UK are shown in relation to the cost of the ordered items.
Order Value Standard Service
Under £15 £1.95
£15-£29.99 £2.95
£30-£39.99 £3.95
£40-£149.99 £4.95
£150 and over Post Free
At the current time we do not ship to Overseas destinations. But orders from Overseas can be placed through http://www.cottonpatch.co.uk/acatalog/Mats_Cutters_and_Rulers.html |
Delivery Schedule We will normally send your order to you within three business days. At peak times this may extend to over seven business days. Our orders are normally dispatched by second class post.
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Back Orders If your item is not in stock, we will back order it for you. You will always be informed with your order of any backordered items.
You have the option to cancel your backorder if you would rather not wait. |
Tax Charges All our prices are shown inclusive of VAT
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| Credit Card Security All credit cards are processed by using Actinic Payments, which meets the highest level of card security in the UK. We do not see your card details at any time. |
Deleting an item from your basket If you are in the main shopping and browsing area.
Use the "View Basket" button at the top of the screen. Your shopping list will be displayed. On the right-hand side of each product is a Tick Box called "Remove". Click in the box so that a tick appears. Then click on "Update" on the options below the shopping list. The shopping list should redisplay with the item removed from the list.
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Privacy Policy Neither rotarycutters.co.uk or The Cotton Patch disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy You can return an item to us that you are not satisfied with provided it is in a saleable condition. Items must be returned in the original packaging within seven working days of receipt of the goods. We will issue a full refund. Postage and packaging charges are not refundable. This does not affect your statutory rights.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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